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In this episode..

IAN HULME, Head of Digital Marketing, Bank of New Zealand, shares his marketing success story..

  • The Bank of New Zealand conscious decision to be successful with Marketing Automation

  • How Bank of New Zealand, an 155 years old company, organized the structure around customer segments

  • The strategy of selling technology internally and improve productivity

  • Getting inside the heads of BNZ prospects and customers

  • The Bank’s digital transformation journey

  • The Marketing technology role at BNZ

  • Making the difference when you focus on data to drive insights

  • The top challenges the BNZ marketing team is facing right now.

  • Defining the top KPI’s for BNZ Marketing team and driving revenue outcome

  • Marketo: From first steps to influencing internal processes at BNZ

  • BNZ needed a glue to get the technology stack together as a unique piece

  • How Bank of New Zealand sees Marketo evolving on the next 12 months to help you driving growth to the business

  • How to deal with the rapidly changing market

  • Adopting the engagement and storytelling evolution in marketing as a Bank

  • How the BNZ Marketing team is speaking the C-Level language

  • What’s the biggest challenges facing financial intuitions in the next 12 months

  • What’s your biggest aspirations and goals as a marketing leader in the next 12 months

  • What advice would you give to marketers who are accessing their marketing technology right now

  • What advice would you give to marketers who are accessing engagement platforms like Marketo

  • What’s the one thing Marketers should STOP and START doing right now?

  • What’s the biggest and most important change you’ve been able to affect in the marketing team?

  • What are you most excited about over the next 12 months?


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